Contact us
Need to contact us? There’s a lot going on at Kingston University, but our contact list makes it easy to get in touch with the right team and receive the information you need.
Contact us at Kingston University
We are happy to help with your enquiries here at Kingston University.
See our list below to find out how to get in touch with the right department.
Questions about studying with us? Get in touch
Home students (from England, Northern Ireland, Scotland, Wales or any of the British Isles)
- Telephone: +44 (0)203 510 0106* (Monday – Friday, 08.30-17.00)
- Email UKenquiries@kingston.ac.uk – we aim to respond within 24 hours
- WhatsApp: +44 (0)7785 200159 (Monday – Friday, 08.30-17.00)
*Calls are free from a UK landline or mobile.
International students (international student or a student from the European Union)
- Telephone: +44 (0)203 510 0746 (Monday – Friday, 08.30-17.00 UK time)
- Email: internationalenquiries@kingston.ac.uk – we aim to respond within 24 hours
- WhatsApp: +44 (0)7423 316 478 (Monday – Friday, 08.30-17.00 UK time)
Study Abroad, Erasmus and exchange programmes enquiries
Visit our Study Aboard programmes page for more information.
Call us on +44 (0)20 8417 3629
Email us: studyabroad@kingston.ac.uk
Accommodation support
Email or call us using the information below.
- +44 (0)20 8417 6000 (Information Centre Option 2)
- accommodation@kingston.ac.uk
Services for business enquires
Your enquiry might be answered in our section on Services for business.
If you can’t find what you’re looking for, email us on:
We have lots of information in our section on short courses.
If your question isn’t answered here, we will be happy to help via phone or email.
- +44 (0)20 8417 3045
Community enquires
The information you need might be available on our Kingston in the community page.
Course enquiries
If you have queries about studying at Kingston University, give us a call. Our team will be happy to assist you. You can also view our course pages for more details.
If you are a home student from the UK, Republic of Ireland, the Isle of Man or the Channel Islands, call us on +44 (0)203 510 0106.
If you are an international student or a student from the European Union, call us on +44 (0)203 510 0746.
Development, Alumni Relations and Engagement (DARE) support
- +44 (0)20 8417 3664
If you have an enquiry about your graduation certificate, complete our Certificates contact form.
Before contacting us, check if the information you need is in our section on Kingston alumni.
If you can’t find what you’re looking for, email or call us. We are happy to help.
- +44 (0)20 8417 3178
- alumni@kingston.ac.uk
Your query might be answered in our giving to Kingston section.
If you can’t find the information you need, we are happy to help via email or telephone.
- +44 (0)20 8417 3299
- development@kingston.ac.uk
Disability enquiries
Your query might be answered in our Disability and mental health support section.
If you can’t find what you’re looking for, give us a call.
- +44 (0)20 8417 7314
Finance enquiries
If you are a student or customer and have a query concerning payment of your fees or an invoice we have raised, contact us. Our Accounts Receivable team will be happy to help.
- +44 (0)20 8417 3333
- AccountsReceivable@kingston.ac.uk
Queries can also be raised via the StudentHUB.
Or you can pay via our secure payment portal.
If you are a supplier of goods or services and have a query, contact our Accounts Payable team:
- +44(0)20 8417 6401
- AccountsPayable@kingston.ac.uk
International student enquiries
Before contacting us, check to see if the answer you’re looking is in our section on international students.
- +44 (0)203 510 0746
- international@kingston.ac.uk
- +44 (0)20 8417 5002
- cas@kingston.ac.uk
You might find the information you need in our website’s CAS section.
Most visa and immigration enquiries are answered in our visa and immigration support section.
Student Route visa
Before contacting us about applying for your Student Route visa, we recommend you read the information on the UKCISA website.
Personal circumstances
For any immigration advice relating to your personal circumstances, contact the CAS & Visa Compliance (CAVC) Team:
IT and Information Centre Services
If you experience any issues, the IT Service Desk is the first point of contact for all issues, requests, advice and assistance related to IT services.
- portal.kingston.ac.uk
- +44 (0)20 8417 3355
If you do not have a working Kingston University IT account, please complete this form.
If you have forgotten your password, you can use our online forgotten password tool. You must supply the personal email address you have recorded via OSIS/enrolment (or via Unified if you are staff).
- Check your personal email account, as you will receive a 'Kingston University Account Support Request' email from Kingston University Support
- Open the email, follow the link, enter your new password and submit.
- You can now log in with your new password.
To access Kingston University resources, you’ll need to set up Multi Factor Authentication.
- Go to https://mfa.kingston.ac.uk/ and sign in with your username and password.
- There are two ways to setup Multi Factor Authentication, either by installing the Microsoft Authenticator App on your phone or by receiving a text message.
- If using the app, you can follow the instructions on screen or if you want to receive a text message with a code select the “I want to set up a different method” option below the main text.
- With either method, follow the instructions and once you’ve completed them you’ll be asked to authenticate and it’s all set up.
- +44 (0)208 417 6000
- library@kingston.ac.uk
Media enquiries
If you are a journalist or broadcaster, contact our press office:
- +44 (0)20 8417 3034
- press@kingston.ac.uk
Research Support Office
Staff and faculties
View the contact details of our academic staff and faculties below
Visit the Kingston School of Art page
Contact Kingston School of Art
The main contact details for Kingston School of Art are:
Kingston School of Art
Kingston University
Knights Park
Kingston
KT1 2QJ
Tel: +44 (0)20 8417 9000
Faculty of Business and Social Sciences staff
Faculty of Business and Social Sciences page
Contact Faculty of Business and Social Science
The main contact details for the Faculty of Business and Social Sciences are:
Faculty of Business and Social Sciences
Kingston University
Penrhyn Road
Kingston upon Thames
KT1 2EE
Tel: +44 (0)20 8417 9000
Faculty of Health, Science, Social Care and Education staff
Faculty of Health, Science, Social Care and Education page
Contact Faculty of Health, Science, Social Care and Education
The main contact details for the Faculty of Health, Science, Social Care and Education are:
Faculty of Health, Science, Social Care and Education
Kingston University
Kingston Hill
Kingston upon Thames
Surrey KT2 7LB
Tel: +44 (0)20 8417 9000
Faculty of Engineering, Computing and the Environment staff
Faculty of Engineering, Computing and the Environment page
Contact Faculty of Engineering, Computing and the Environment
The main contact details for the Faculty of Engineering, Computing the Environment are:
Faculty of Engineering, Computing and the Environment
Kingston University
Penrhyn Road
Kingston upon Thames
Surrey KT1 2EE
Tel: +44 (0)20 8417 9000
Faculty leadership:
Dean and PVC: Professor Amir Alani
Faculty Directors of Learning and Teaching:
Dr James Denholm-Price
Dr Konstantinos Poutos
Research, Business and Innovation:
Professor Amir Alani
Professor Jean-Christophe Nebel
Professor Dimitrios Makris
Dr Siaka Dembele
Student Life enquiries
Our Student Life Advisers can help with enquiries about student loans and money, as well as making complaints and disciplinary matters.
- +44 (0)20 8417 7312
If you want to find out more about the Kingston Students' Union, visit the Kingston Students' Union website.
If you can’t find the information you need, email or give us a call.
- +44 (0)20 8417 2868
- studentsunion@kingston.ac.uk
Summer school enquiries
Before contacting us, we might have the information you need in our Head Start section.
If you still need to contact us, call or email us:
- +44 (0)20 8417 3233
- headstart@kingston.ac.uk
Before contacting us, check if your query is answered in our section on Summer Schools for international students.
If you still need to get in touch, email or call us:
- +44 (0)20 8417 3045
- summerenglish@kingston.ac.uk
- +44 (0)20 8417 3639
- summer@kingston.ac.uk
Where to find us
You’ll be able to access maps and find out more about our location in our section on how to find us.
Please note, we have four campuses at Kingston University. To make sure you go to the right place, search our subject areas listed by campus.
Kingston University
Holmwood House
Grove Crescent
Kingston upon Thames
Surrey KT1 2EE
+44 (0)20 8417 9000