Dr Hamed Mehrabi
Faculties, deparments and locations
- Faculty of Business and Social Sciences
- Department of Strategy, Marketing and Innovation
- Kingston Business School
- Kingston Hill
Senior Lecturer & Director of BSc Marketing & Advertising
- Email:
- h.mehrabi@kingston.ac.uk
About
I earned a PhD in Marketing from the Lazaridis School of Business and Economics at Wilfrid Laurier University in Waterloo, Canada. My research is in the areas of marketing, strategy and innovation. I primarily investigate how firms develop capabilities, and how those capabilities improve performance. I have published in Industrial Marketing Management, Journal of Business Research, and Marketing Intelligence & Planning and have been an ad hoc reviewer for several journals including Journal of Business Venturing, Technovation, Journal of Business Research, and Journal of Service Theory and Practice.
I have also been a research collaborator at the Lazaridis Institute for the Management of Technology Enterprises. I have contributed to the Handbook of Measures for Research in International Entrepreneurship: Multi-item Scales Crossing Disciplines and Contexts.
Prior to joining Kingston Business School, I was a Limited-Term Assistant Professor of Marketing at Toronto Metropolitan University (formerly Ryerson University) in Canada.
Qualifications
- PhD (Marketing)
- Fellow of the Higher Education Academy
Domains
I am a Fellow of the Higher Education Academy.
Course director
Courses taught
I am currently involved in several ongoing research projects. In one project, I collaborate with fellow researchers to investigate how firms develop business analytics capabilities, and how those capabilities impact performance. In another project, I am conducting a qualitative study to understand how firms adapt their business models in response to changes in the external environment.
Specialisms
- Marketing Strategy
- Innovation
- Capabilities
Publications
Handbook of measures for international entrepreneurship research : multi-item scales crossing disciplines and contexts
Coviello, Nicole, Yli-Renko, Helena, Chen, Ken (Yongjian), Kerr, Jon, Mehrabi, Hamed and Tanguay, Greg (2016). Cheltenham, U.K.: (Edward Elgar Publishing Limited)
The architecture of marketing leadership : how different structures of marketing presence in the top management team drive new product performance
Mehrabi, Hamed, Chen, Yongjian (Ken) and Ranaweera, Chatura, 2024
Developing customer analytics capability in firms of different ages : examining the complementarity of outside-in and inside-out resources
Mehrabi, Hamed, Chen, Yongjian Ken and Keramati, Abbas, 2024, Industrial Marketing Management (119), pp 108-121
When is top management team heterogeneity beneficial for product exploration? Understanding the role of institutional pressures
Mehrabi, Hamed, Coviello, Nicole and Ranaweera, Chatura, 2021, Journal of Business Research (132), pp 775-786
Ambidextrous marketing capabilities and performance : how and when entrepreneurial orientation makes a difference
Mehrabi, Hamed, Coviello, Nicole and Ranaweera, Chatura, 2019, Industrial Marketing Management (77), pp 129-142
A process-oriented perspective on customer relationship management and organizational performance : an empirical investigation
Keramati, Abbas, Mehrabi, Hamed and Mojir, Navid, 2010, Industrial Marketing Management (39), 7, pp 1170-1185
Customer relationship management and performance, a resource-based view of Iranian internet service industry
Keramati, Abbas, Mehrabi, Hamed, Mojir, Navid and Mousakhani, Mohammad, 2009, International Journal of Electronic Customer Relationship Management (3), 2, pp 103-120
Grow global : key performance drivers of Canadian technology firms
Coviello, Nicole, Mehrabi, Hamed and Chen, Yongjian (Ken) (2018). Ontario, Canada: (Lazaridis Institute for the Management of Technology Enterprises)
Maximizing the performance impact of big data through capabilities development and complementarity
Mehrabi, Hamed, Keramati, Abbas and Chen, Yongjian (Ken)(2024). In: European Academy of Management (EURAM) Annual Conference 2024, 24-28 June 2024 :Bath, U.K.
How does big data lead to performance advantage? Examining the role of resource and capability complementarity
Keramati, Abbas, Mehrabi, Hamed, Chen, Ken and Palanichamy, Yazwand(2023). In: ASAC 2023, 03-05 Jun 2023 :Toronto, Canada
Organizing for customer analytics excellence in firms of different ages : complementarity of outside-in and inside-out resources
Mehrabi, Hamed, Chen, Yongjian (Ken) and Keramati, Abbas(2022). In: EMAC 2022, 24-27 May 2022 :Budapest, Hungary.
How marketing leadership in the top management team impacts new product development performance
Mehrabi, Hamed(2020). In: ASAC 2020 : Virtual, 12 - 15 Jun 2020 :Held online
New product development capability and performance under institutional pressures : the role of the top management team
Mehrabi, Hamed, Coviello, Nicole and Ranaweera, Chatura(2016). In: EMAC 2016, 24-27 May 2016 :Oslo, Norway
The contingency effect of environmental dynamism on the configuration of market-based capabilities : the role of entrepreneurial orientation
Mehrabi, Hamed and Coviello, Nicole(2015). In: ASAC 2015, 13 - 16 Jun 2015 :Halifax, Nova Scotia, Canada
Prioritizing investment in CRM resources to improve performance : an empirical investigation
Keramati, Abbas, Mojir, Navid and Mehrabi, Hamed(2009). In: International Conference on Information Management and Engineering, 03 - 05 Apr 2009 :Kuala Lumpur, Malaysia
The role of human, organization and technology in building competitive advantage with CRM : the case of Iranian internet service industry
Keramati, Abbas, Mehrabi, Hamed and Mousakhani, Mohammad(2008). In: IEEE INDIN 2008 : 6th IEEE International Conference on Industrial Informatics, 13 - 16 Jul 2008 :Daejon, Korea