How to submit a freedom of information request
To make a request under the provisions of the Freedom of Information Act, please:
Contact the FOI team or send a letter to:
Kingston University,
Compliance and Information Governance Unit,
FOI Requests,
Holmwood House,
Grove Crescent,
Kingston-upon-Thames KT1 2EE,
UK
Please include:
- your name;
- address for correspondence (if sent via post);
- a description of the information you are looking for.
Please note: Requests for personal information are covered by the Data Protection Act 2018. Please complete the Data Subject Request form if you are requesting personal information.
What is not covered under the Freedom of Information Act?
The Act sets out exemptions where the right to access information may be refused. This includes:
- personal information;
- information which is prejudicial to the commercial interests of the University or a third party;
- information that is already accessible by other means.
In some cases, the University is required to consider the public interest in determining whether to rely on an exemption. In all cases, you will receive an explanation quoting the relevant exemption and an explanation of your rights of appeal to the Information Commissioner.
You will find more information on exemptions on the ICO website.
Cost of Freedom of Information requests
Documents available electronically, either via links in this Publication Scheme or via an email will be supplied free of charge.
A charge will not normally be made for hard copy paper documents, but the University reserves the right to recover copying costs if the requested documents exceed 100 pages.
You will be notified of any payment prior to the request being fulfilled.
See the ICO guidance on charging for information in a publication scheme.
What do you think?
It is important that our freedom of information content meets your needs. If you find the information on this page difficult to understand, please let us know.
Send your feedback to the FOI team.
How to make a complaint
If you are unhappy with the service that you have received in relation to either this Publication Scheme or any other request that you have made to the University under the Freedom of Information Act, and wish to make a complaint or request a review of the University's decision, please:
Contact the FOI team or write to:
Kingston University,
Compliance and Information Governance Unit,
Freedom of Information Requests,
Holmwood House,
Grove Crescent,
Kingston-upon-Thames KT1 2EE,
UK.
Unresolved complaints
If we are unable to resolve your complaint, you can contact the Information Commisioner's Office (ICO), the independent body who oversees the Freedom of Information Act:
Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF,
UK.
